We currently are only able to ship to customers located within the United States and Canada. Our goal is to always ship your order, either by UPS or USPS, within one business day. USA shipments should arrive at the specified ship-to address within seven business days. Canadian orders may take up to 14 business days to arrive at the specified ship-to location.
Regarding Canadian Orders: Any additional fees or taxes that may be levied on your purchase/shipment (i.e. Duty, PST, GST, HST, etc..) will be your responsibility to pay when you are notified by the carrier or governmental agency. This could impact delivery timeframe.
Should faster shipping service be needed, we would be more than happy to expedite the delivery of your order. Please contact us directly at 207.866.8593 to make arrangements.
After your ride is complete you may notice an unequal sweat pattern. Also, before girthing your horse, you may notice a void between the horses mid-back and the bottom of your saddle (if you place your hand under the mid-point of the saddle). These things could indicate that there is an area where the saddle is not equally distributing the weight of saddle and rider thus causing unequal pressure on the animal’s back. You can add or subtract felt shims to help alleviate the pressure, creating a more comfortable ride for your horse. The Pressure Relief Pad has a durable cotton duck top with a 1” Wool felt bottom. The pockets contain 1/2” Wool felt shims, which can be removed to better fit your saddle.
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