EQUINE DIGESTIBLE & PRODUCTS TOPICALLY APPLIED:
Internal medicines, including supplements, as well as anything that is topically applied to an animal, leather or synthetic material are non-returnable.
Merchandise that was special ordered for you will be subject to a restocking fee of up to 25% of the purchase price.
New boots may be returned for a refund within 7 days of delivery providing they have NOT been worn outside ~ The outsoles must be clean! Any/All original tags must still be attached.
Unless prior arrangements are made, new and used saddles may be returned for credit within 4 days of the day-of-delivery PROVIDING they are returned in the exact same condition as when purchased and are accompanied by all tags and a receipt. It is highly recommended that saddles shipped to us be insured up to the purchase price. All saddle returns MUST BE PRE-APPROVED - Please call us first.
Merchandise, not specifically mentioned above, may be returned for store credit within 2 weeks from the Day-of-Delivery to Customer providing all tags REMAIN IN-TACT AND ATTACHED TO THE MERCHANDISE.
DEEPLY DISCOUNTED MERCHANDISE (20% OR MORE):
These sales are considered FINAL and are not returnable.
FINAL SALE MERCHANDISE:
Items marked or declared as Final Sale, regardless of discount amount, are not returnable.
Day-of-Delivery to Customer will be determined by reviewing records provided by the shipping carrier.
NOTE - Shipping costs, including insurance, associated with a return or exchange of non-defective merchandise will always be at the buyers expense.
NOTE - For merchandise considered by the customer to be a gift, each year beginning with the day after U.S. Thanksgiving until December 24th, all purchases will be considered to have been made on December 25th for purposes of determining the Day-of-Delivery to customer.
MAILED OR SHIPPED RETURNS WILL ONLY BE ACCEPTED WITH A VALID RETURN AUTHORIZATION ON FILE. PLEASE CONTACT US TO DISCUSS THE REASON FOR MERCHANDISE RETURN BEFORE YOU SHIP.
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THANK YOU VERY MUCH FOR SUPPORTING THIS THIRD GENERATION LOCAL BUSINESS AND ECONOMY WITH YOUR PURCHASES TODAY!
Email: [email protected]
Gass Horse Supply & Western Wear
A Third Generation Equestrian Tack & Western Wear Shop
Barney Gass - 1911-1957 | John Gass - 1955-2002
Barry Gass - 2004-????
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