EQUINE DIGESTIBLE & PRODUCTS TOPICALLY APPLIED: Internal medicines, including supplements, as well as anything that is topically applied to an animal are non-returnable.
SPECIAL ORDERS: Merchandise that was special ordered for you will be subject to a restocking fee of up to 25% of the purchase price.
FOOTWEAR: New Boots may be returned for a refund within 7 days of delivery providing they have NOT been worn outside ~ The outsoles must be clean! Any/All original tags must still be attached.
SADDLES: New & Used Saddles may be returned for credit within 4 days of the day-of-delivery PROVIDING they are returned in the exact same condition as when purchased and are accompanied by all tags and a receipt.
GENERAL: Merchandise, not specifically mentioned above, may be returned for store credit within 2 weeks from the day-of-delivery.
DEEPLY DISCOUNTED MERCHANDISE (20% OR MORE): These sales are considered FINAL and are not returnable.
FINAL SALE MERCHANDISE: Items marked or declared as Final Sale, regardless of discount amount, are not returnable.
NOTE - Actual Day-of-Delivery to buyer will be determined by reviewing records provided by the shipping carrier.
NOTE - All shipping costs associated with a return or exchange of non-defective merchandise will always be at the buyers expense.
NOTE - From late November (the day after Thanksgiving) until December 24th, all purchases will be considered to have been made on December 25th for purposes of determining the day-of-delivery.
MAILED OR SHIPPED RETURNS WILL ONLY BE ACCEPTED WITH A VALID RETURN AUTHORIZATION ON FILE. PLEASE CONTACT US TO DISCUSS THE REASON FOR MERCHANDISE RETURN BEFORE YOU SHIP.
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THANK YOU VERY MUCH FOR SUPPORTING THIS THIRD GENERATION LOCAL BUSINESS AND ECONOMY WITH YOUR PURCHASES TODAY!