Returns & Exchanges

EQUINE DIGESTIBLE & PRODUCTS TOPICALLY APPLIED:
Internal medicines including supplements as well as anything which is topically applied to an animal cannot typically be returned.

SPECIAL ORDERS:
Merchandise that was special ordered for you may be subject to a restocking fee of up to 25% of the purchase price.

DEEPLY DISCOUNTED (20% OR MORE):
These sales are considered FINAL.  Exchanges for another size/color may be allowed, if it is possible.

FOOTWEAR:
New Boots may be returned for a refund within 7 days of purchase providing they have NOT been worn outside ~ The outsoles must be clean!  Discontinued, Deeply Discounted (e.g. 20% or more) that have not been worn outside may be returned for store credit ONLY within 7 days of purchase.  Final Sale Boots can be exchanged for a different size only. 

NOTE - From late November until December 24th, the "7 days" mentioned above actually starts on December 25th.  However, all other requirements noted above stay in effect!

SADDLES:
New & Used Saddles may be returned for credit within 4 days of purchase PROVIDING they are returned in the exact same condition as when purchased and are accompanied by all tags, a receipt, or a GHS Saddle-Ride-Agreement.

NOTE - From late November until December 24th, the "4 days" mentioned above actually starts on December 25th.  However, all other requirements noted above stay in effect!

GENERAL:
Merchandise, not specifically mentioned above, may be returned for store credit within 2 WEEKS.

NOTE - From late November until December 24th, the "2 WEEKS" mentioned above actually starts on December 25th.  However, all other requirements noted above stay in effect!

 

MAILED OR SHIPPED RETURNS WILL ONLY BE ACCEPTED WITH A VALID RETURN AUTHORIZATION.  PLEASE CONTACT US TO DISCUSS THE REASON FOR MERCHANDISE RETURN BEFORE YOU SHIP.  UNLESS SPECIFICALLY AGREED TO BEFORE HAND, CUSTOMERS ARE RESPONSIBLE FOR ALL RETURN FREIGHT CHARGES.

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THANK YOU VERY MUCH FOR SUPPORTING THIS THIRD GENERATION LOCAL BUSINESS AND ECONOMY WITH YOUR PURCHASES TODAY!

eMail: info@GassHorseSupply.com
Website: www.GassHorseSupply.com
Facebook: www.Facebook.com/GassHorseSupply

Gass Horse Supply & Western Wear
A Third Generation Equestrian Tack  & Western Wear Shop
Barney Gass - 1910-1957 | John Gass - 1955-2002
Barry Gass - 2004-????